Tasks & responsibilities

• Oversee the overall management of collection processes, ensuring prompt billing procedures
• Ensure efficient order fulfillment process to ensure accurate and timely delivery of goods to customers
• Formulate and implement sound collection strategies and credit policies and procedures to maintain positive cash flow, reduce outstanding payments and credit risks
• Collaborate with internal teams to address billing and collection issues in a timely manner
• Develop and maintain positive relationships with customers, coordinate with the internal team and the legal counsel to facilitate collection efforts and resolve payment disputes