PRIVACY POLICY
At Abiva Publishing House, Inc. (“Abiva,” “we,” “us”), we value your trust. For more than 80 years, we have supported schools, teachers, parents, and learners through quality instructional resources. As we expand our services both in print and digital, we remain committed to handling your personal data responsibly, securely, and transparently.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and safeguard it, and the rights you have regarding your data, in accordance with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
We process personal data based on your consent, the performance of a contract (such as order processing and delivery), compliance with legal obligations, and Abiva’s legitimate interests, provided these do not override your rights and freedoms.
This policy applies to our products, services, websites, forms, and activities that do not have a separate privacy notice.
What Personal Data We Collect and Why
We collect only the personal data that is necessary to deliver our products and services, respond to your inquiries, and meet legal and business requirements. Whenever possible, we clearly explain why we need your information at the point of collection.
Below are examples of the data we collect for specific purposes:
| Data Processing System | Personal Information (PI/SPI) | Purpose |
|---|---|---|
|
Registration Forms |
Full name, school, email address, and mobile number |
Participation in promotions, events, or programs |
|
Application Forms |
Full name, home address, age, gender, education, marital status, contact information, and religion |
Application evaluation and review |
|
PRC Professional Data Sheet |
Full name, PRC license number, email address, mobile number, and bank details |
Processing of PRC unit accreditation |
|
Enterprise Resource Planning (ERP) |
Full name, school, address, email address, and mobile number |
Order processing, billing, and collection |
|
Order Forms / Customer Information Sheet |
Full name, school, designation, address, mobile number, and bank details |
Order fulfillment and delivery |
|
Contact Us Forms |
Full name, school/institution, address, and email address |
Responding to inquiries, requests, and concerns |
All information collected will be protected using safeguards appropriate to the sensitivity of the data.
Cookies and Website Use
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience. Cookies do not allow us to personally identify you or track your activities outside our website.
You may manage cookie preferences through your browser settings. Please note that doing so may affect how certain features of the website function.
How We Store Your Personal Data
Your personal data is securely stored in both digital and physical formats within Abiva’s local servers, systems, and recordkeeping facilities. We maintain these records to ensure accuracy, accessibility, and continuity of service.
How We Share Your Personal Data
We may share your personal data only when necessary and only for legitimate business purposes, such as:
b) Physical and electronic access controls
c) Confidentiality obligations for employees, contractors, and service providers
Personal data may be disclosed to authorized Abiva employees, affiliates, or trusted third-party service providers who are contractually required to protect your data. We do not share your personal data with external parties without your consent, unless disclosure is required or allowed by law.
Third-Party Categories: When necessary, we may share personal data with trusted service providers such as logistics partners, IT and cloud service providers, and other vendors who assist us in delivering our products and services. These parties are contractually required to protect your personal data.
How We Retain and Dispose of Your Personal Data
We retain your personal data for six (6) months up to three (3) years from the date of your transaction or inquiry, or until the purpose for collection has been fulfilled.
In certain cases, we may retain data longer when required by law or for legitimate business purposes. Once no longer needed, personal data is securely disposed of or destroyed.
In the event of a personal data breach that may pose a risk to your rights and freedoms, Abiva will notify affected data subjects and the National Privacy Commission in accordance with the Data Privacy Act and NPC rules.
How We Protect Your Personal Data
We implement appropriate organizational, physical, and technical safeguards to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
These measures include:
b) Physical and electronic access controls
c) Confidentiality obligations for employees, contractors, and service providers
YOUR RIGHTS AS DATA SUBJECT
Under the Data Privacy Act, you have the following rights:
Right to be Informed
You have the right to know how and why your personal data is processed.
Right to Object
You have the right to object to processing based on legitimate interest or withdraw consent.
Right to Access and Rectification
You have the right to access and request correction of your personal data.
Right to Data Portability
You have the right to obtain a copy of your data in a commonly used format.
Right to Erasure or Blocking
You have the right to request deletion or blocking of certain personal data.
Right to Damages
You have the right to claim compensation for damages due to misuse of personal data.
Children’s and Students’ Privacy
We take extra care when handling personal data relating to children and students. Any collection and use of such data is limited to what is necessary and is carried out in compliance with applicable laws and regulations.
Our Privacy Principles
Our data protection practices are guided by the following principles:
Transparency and openness
We will provide you with clear information and purpose on why we collect your personal data.
Respect for your privacy rights
We will secure your consent when required by law before we process your data. You will be provided with information about means to exercise your rights over the use of your personal data.
Data minimization
We will only collect adequate personal data for the intended purpose.
Security from collection to disposal
We will protect your personal data throughout the entire process.
Accountability and continuous improvement
All responsible person/s or entities will be accountable for ensuring that the stated privacy principles are met. In addition, we will conduct regular internal data protection reviews to confirm our fulfillment of our privacy commitments.
How to Contact Us
DATA PROTECTION OFFICER
851 G. Araneta Avenue, Brgy. Tatalon
1113, Quezon City
(632) 8712-0245
abiva.com.ph
We may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed.
